Greyley Wellness Privacy Policy

Effective Date: November 15, 2023
 

Greyley Wellness is committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.
 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address.

• Health Information: Information you provide regarding your mental health, symptoms, or treatment history (submitted via forms, emails, or during intake).

• Technical Information: IP address, browser type, device information, and usage data when you visit our website.

2. How We Use Your Information

We use your information to:

• Provide and manage mental health services.

• Schedule appointments and respond to inquiries.

• Communicate with you about your care or services.

• Improve our website and services.

• Comply with legal and regulatory obligations.

3. How We Protect Your Information

We follow industry best practices and comply with HIPAA (Health Insurance Portability and Accountability Act) standards to keep your information secure. This includes:

• Encrypted data storage and secure servers.

• Confidential communication practices.

• Limiting access to your information to authorized staff only.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following cases:

• With your explicit consent.

• With other healthcare providers involved in your care.

• As required by law or court order.

• To respond to emergencies where your safety or the safety of others is at risk.

5. Your Rights

You have the right to:

• Access or request a copy of your records.

• Request corrections to your personal or health information.

• Withdraw your consent at any time (where applicable).

• File a complaint if you believe your privacy rights have been violated.

6. Cookies and Website Tracking

Our website may use cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings.

7. Third-Party Services

We may use third-party tools (e.g., online scheduling, secure messaging) that follow strict privacy and security guidelines. We are not responsible for the privacy practices of external websites or services linked from our site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Greyley Wellness, LLC
2010 Eastwood Drive, Suite 300, Madison, WI 53704
608-509-9287
hello@greyleywellnss.com